Introduction

CINQTEOS ("we," "our," "us") is committed to protecting the privacy and personal information of our audience. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you fill out the contact us form on our website:

• Name
• Email Address
• Mobile Number
• Additional notes you choose to provide

2. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide the services or information you request.
• Contact you for sales and marketing purposes, such as sharing updates about our services.
• Maintain records of our interactions with you for record purposes.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide your information via our contact form, you consent to its use as described in this policy.
• Legitimate Interest: To improve our offerings and maintain communication with prospective clients.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and managing our services, such as:

• Email marketing platforms
• Customer Relationship Management (CRM) systems

These providers are bound by confidentiality agreements and are required to protect your data in compliance with applicable laws.

5. Data Retention

In compliance with the Nigerian Data Protection Act (NDPA) data retention policy, CINQTEOS will process your personal data for the duration of your relationship with us and will retain the personal data for a period of 6 years. This retention period has been established to enable us use the personal data for the necessary legitimate purposes identified, in full compliance with the legal and regulatory requirements. When we no longer need to use your personal information, we will delete it from our systems and records, and/or take steps to encrypt it to protect your identity

6. Your Rights

According to the provision of the NDPA, have certain rights. At any point while CINQTEOS is in possession of or processing your personal data, you, the data subject, have the right to:

You have the following rights regarding your personal information:

• Access and Portability: Request a copy of the information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information from our systems or records.
• Objection: Object to the processing of your information for specific purposes.
• Withdrawal of Consent: Withdraw your consent at any time by contacting us at the email address provided below.
• Judicial review: in the event that CINQTEOS refuses your request under rights of access, we will provide you with a reason as to why.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings

9. International Data Transfers

As a Nigerian company, your data is primarily processed in Nigeria. If data is transferred outside Nigeria, we ensure it is protected by appropriate safeguards in compliance with applicable laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this website with the effective date. It is your responsibility to check this page periodically for any changes. Your continued use of our website following updates constitutes acceptance of the revised Privacy Policy.

11. Complaints

If for any reason a data subject wishes to make a complaint have any questions about how CINQTEOS processes their personal data, or how their complaint has been handled, they have the right to lodge a complaint directly with the Data Protection Officer of CINQTEOS via contact@cinqteos.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.